SHIPPING & RETURNS

In the manufacturing industry, shipping is a very fundamental part of the process, especially with custom made equipment. That is why we make sure to handle every step of the process and most importantly custom pack every part and piece. This is crucial for keeping a product in perfect shape as well as preparing the install teams with everything they need.  

FREIGHT

 

Net orders qualifying for prepaid freight receive freight savings only if invoice is paid in accordance with the payment terms. DYNAMIC reserves the right to choose the most economical and dependable freight company to deliver your products. Typically, all shipments are made via YRC Freight or FedEx Ground unless arranged otherwise.

 

Freight quotes are valid for 60 days. Freight is quoted as “dock to dock” unless otherwise noted. Additional freight charges may apply for special delivery needs as follows: Residential $58, Lift Gate $25, Inside Delivery $30, Limited Access $51, Call Prior $0.  For any additional questions about shipping please contact our Customer Service team.

 

Any non-freight qualifying order is subject to a delivery fee.  All special handling fees above and beyond transportation costs assessed by the carrier are the responsibility of the customer and DYNAMIC reserves the right to bill these to you.

RISK OF LOSS

 

Risk of loss to all goods shall pass to the buyer upon delivery to carrier at point of shipment whether or not seller pays any part of the freight unless such material are delivered by seller’s truck, in which case, risk of loss in such material shall remain and be in seller and shall pass to buyer upon delivery to buyer at buyer’s destination point. If buyer requires a means of transportation other than that selected by seller then, buyer shall pay any extra cost incurred by reason of using other means.

 

Seller shall retain a purchase money security interest in all good until buyer pays same in full.  On seller’s request, buyer shall execute any documents required by seller to perfect such security interest in the goods and where permitted, buyer hereby authorizes seller to sign and file, without buyer signing, financing statements to perfect seller’s purchase of money security interest.  On demand, buyer shall pay to seller any expenses of preparing and filing of such statements.

OVERAGES AND SHORTAGES

The shipping placard is not intended to be a receiving document. Please verify all counts against the packing slip included with your shipment. Should a discrepancy be found, please fax a copy of the shipping placard with all details of the discrepancy within 48 hours of arrival of your shipment.  All discrepancies are subject to verification by DYNAMIC.  Please direct the fax to the attention of Inventory Control.

POLICY

  • All returns REQUIRE a Return Autho